Congratulations Marc Bex!
Marc Bex, Operations Manager, Waste Management Inc. of Florida
“Marc Bex has done a phenomenal job at not compromising safety, problem solving customer inquiries to find the right balance between policy and service, honoring commitments, and providing constructive input into program changes or implementations. Marc Bex provides a level of security and confidence to my role on the public side overseeing curbside collection programs for Sarasota County and reflects well on Waste Management as a corporate partner. He works countless hours to make things happen and was a key component in our recent transition to automated recycling carts. Corporately, the local Waste Management district office was recognized as having the 8th best customer service score in North America and best safety record in the State of Florida for 2019. While it takes an entire team to obtain that level of success – I contribute a large part of that success to the efforts of Marc Bex.”
Nominated by Brian Usher, Sarasota County Public Utilities